Product Recall Information

Your safety is our priority

We take product safety seriously. This page contains information about any current or past product recalls affecting items sold by Apex Hardware.

Current Recalls

There are no active product recalls at this time.

Immediately stop using the recalled product and keep it away from children and others.

Review the recall notice for specific instructions on what to do with the product.

Reach out to our customer service team with your order information for a refund or replacement.

If instructed to dispose of the product, follow the proper disposal guidelines provided.

If you've experienced a safety issue with any product purchased from Apex Hardware, please report it immediately:

1-800-555-8670

June 2024

Resolved

Issue: Potential overheating during charging

Resolution: Full refund or replacement offered

January 2024

Resolved

Issue: Suspension system may not meet impact standards

Resolution: Free replacement suspension system