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Terms & Conditions

Last updated: December 31, 2025

Please read these Terms & Conditions carefully before using our services. By accessing or using our website and services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the Apex Hardware website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, users, and others who access or use our services.

2. Use of Services

Our services are intended for commercial entities, contractors, industrial professionals, and individual DIY enthusiasts. You agree to use our services only for lawful purposes and in accordance with these Terms.

You must be at least 18 years old to make purchases on our platform.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

3. Products and Pricing

All prices are listed in US Dollars (USD) and do not include applicable sales tax unless otherwise stated.

We reserve the right to modify prices at any time without prior notice. However, any orders confirmed before the price change will be honored at the original price.

Product availability is subject to change and we reserve the right to limit quantities or discontinue products at any time.

While we strive for accuracy, product descriptions and images may not be 100% accurate. We reserve the right to correct any errors.

4. Orders and Payment

By placing an order, you are making an offer to purchase products. We reserve the right to accept or reject any order.

Payment must be made at the time of order unless you have an approved commercial credit account with us.

We accept major credit cards, debit cards, and approved business accounts.

All orders are subject to verification and fraud screening.

5. Shipping and Delivery

Free shipping is available on orders over $150.00 within the continental United States.

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or circumstances beyond our control.

Risk of loss and title for items pass to you upon delivery to the carrier.

For large or heavy items, additional shipping charges may apply.

6. Returns and Refunds

You may return most new, unopened items within 30 days of delivery for a full refund.

Items must be returned in their original packaging with all accessories and documentation.

Certain items such as custom orders, hazardous materials, and clearance items may not be eligible for return.

Refunds will be processed within 5-7 business days after we receive your return.

Return shipping costs are the responsibility of the customer unless the return is due to our error.

7. Warranty

Products are covered by the manufacturer's warranty. Warranty terms vary by product and manufacturer.

We do not provide additional warranties beyond those offered by the manufacturer.

For warranty claims, please contact our customer service team with your order number and proof of purchase.

8. Limitation of Liability

To the fullest extent permitted by law, Apex Hardware shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claims arising from your use of our services is limited to the amount you paid for the products or services in question.

We are not responsible for any injuries or damages resulting from misuse of products purchased from us.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Apex Hardware or its content suppliers and is protected by US and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

10. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

Your continued use of our services after any changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Harris County, Texas.

13. Contact Information

For questions about these Terms, please contact us at:

Email: legal@apexhardware.com

Phone: 1-800-555-TOOL (8665)

Address: 1247 Industrial Parkway, Houston, TX 77001, USA